How can we help?

Tap the + button in the bottom bar, find the service in the list or type its name, then fill in the amount, currency and payment day. The subscription appears on the orbit right away.

Each dot is a payment, on its day. Faded dots are already paid, a dot with a number means several payments on the same day, and the orange ring marks a trial. The “What is it?” button on the orbit opens the legend.

Open the subscription and choose “I cancelled”. Novilun also shows you the general steps to cancel. The subscription leaves the orbit and its payment history stays.

They appear on the orbit only in the month they’re paid, and always in the “My subscriptions” list. The monthly total doesn’t include yearly subscriptions from other months.

Yes. Each subscription keeps its currency. Totals, the orbit and statistics are calculated in your base currency at the day’s rate. You change the base currency in Profile.

Check that notifications for Novilun are allowed in your phone settings and that Focus mode or battery saving isn’t blocking them. In the app, see Profile › Notifications.

Yes: 1, 3 or 7 days before, or on the payment day, at the time you choose. Each subscription can also have its own reminder.

Yes. Sign in with the same account and your subscriptions sync. You’ll find your devices in Profile › Connected devices.

No. The email identifies the account and can’t be changed. You change your display name in Profile › Personal details.

On the sign-in screen, tap “Forgot your password?”. You’ll get a 6-digit code by email, valid for 15 minutes, and choose a new password.

No. Your data lives in your account so you have it on any phone. Without internet you’ll only see the connection message; widgets show the latest data received.

In the app: Profile › Delete account, then type DELETE. We don’t delete accounts on request by email, because we can’t confirm who sent the request.